FAQ

What is the difference between AIO Reports and AIO Timesheets?
AIO Reports is a superset of AIO Timesheets. AIO Reports has all the features of AIO Timesheets, plus ad-hoc report creation capabilities.   AIO Timesheet...
Mon, 15 Apr, 2019 at 12:06 PM
How does the pricing work for AIO add-ons for Jira?
Cloud: The pricing for the Cloud version of the add-on is determined by the number of active users in Jira, irrespective of the actual number of users using...
Thu, 10 Jan, 2019 at 9:28 AM
How to refresh a published report automatically?
To refresh the published report automatically, a subscription needs to be setup for the report.  Please follow the steps listed below to setup the subscrip...
Mon, 22 Apr, 2019 at 12:16 PM
How to schedule a report?
To schedule a report to run automatically and get delivered as an excel attachment via email, a subscription needs to be setup for the report.  The steps t...
Mon, 22 Apr, 2019 at 12:17 PM
How to control Access to the add-on?
You can control access to the add-on by navigating to AIO Admin -> Access Permissions area. For each group, you can determine access for  Creating ...
Mon, 30 Apr, 2018 at 9:24 AM
How to prevent a user from viewing other user's hours on the timesheet report?
In order to prevent a user from viewing other user's hours on the timesheet report, navigate to AIO Admin -> Access Permissions area. Find the g...
Mon, 30 Apr, 2018 at 9:25 AM
How to create a dashboard of AIO reports?
To create a new dashboard in JIRA, navigate to Dashboards -> Manage Dashboards and click on 'Create Dashboard' In the resulting screen pr...
Mon, 22 Apr, 2019 at 12:00 PM
How to share report output with a Non-Jira stakeholder?
A report can be "Published" to generate a public URL and that can be shared with Non-Jira stakeholders so that they can view the output.  ...
Mon, 22 Apr, 2019 at 12:19 PM
How to prevent the reports from running automatically?
By default, when a saved report is launched, it runs automatically to provide the results. This behaviour can be disabled under My Area > My Preferen...
Thu, 3 May, 2018 at 2:08 PM
How to share a report with users in a Jira group?
It is not possible to share a report with a Jira group.  As a workaround, the report can be added to a dashboard and the dashboard can be shared with th...
Mon, 30 Apr, 2018 at 9:34 AM